Privacy Policy

Effective Date: September 10, 2026

Zeoleads is a product of Zeo Platforms, Inc. ("Zeo Platforms," "Zeoleads," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and protect information when you visit Zeoleads.com, communicate with us, use Zeoleads, or otherwise interact with our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect:

• your name;
• business name;
• email address;
• telephone or mobile number;
• account and login information;
• information you provide through forms, support requests, onboarding, or communications;
• service and account activity;
• information relating to leads, calls, messages, appointments, and customer interactions processed through Zeoleads;
• device, browser, IP address, and usage information;
• billing and transaction information; and
• other information you choose to provide.

2. How We Use Information

We may use information to provide, operate, maintain, and improve Zeoleads; create and manage accounts; respond to inquiries and support requests; facilitate customer communications and workflows; process transactions; provide onboarding and account-related communications; detect fraud, abuse, security incidents, or technical problems; monitor and improve performance; satisfy legal and regulatory obligations; and enforce our agreements and policies.

3. SMS and Mobile Messaging Information

If you expressly consent to receive text messages from Zeoleads, we may send customer-care messages relating to your inquiry, account, onboarding, support request, or use of our services.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a message. You may reply HELP for assistance. Consent to receive text messages is not a condition of purchase.

4. Mobile Information and Messaging Consent

We do not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent data to third parties or affiliates for their marketing or promotional purposes.

Mobile information and messaging consent may be provided to service providers and subcontractors solely as necessary to support the delivery, operation, security, or administration of the messaging service.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Service Providers

We may use third-party service providers to perform functions on our behalf, such as cloud hosting, communications infrastructure, SMS and telephone services, email delivery, payment processing, analytics, security, customer support, and other technology services. These providers may process information only as necessary to perform services for us and subject to applicable contractual and legal restrictions. This service-provider processing does not permit the use of mobile opt-in or consent information for unrelated marketing or promotional purposes.

6. Our Customers and Their Communications

Zeoleads provides software that businesses may use to communicate with their own customers and prospective customers. When a Zeoleads business customer sends messages to its own consumers, that business is responsible for obtaining any legally required consent and complying with applicable messaging laws and carrier requirements. Zeo Platforms processes such information on behalf of the applicable business customer in providing the Zeoleads service.

7. Business Transfers

If Zeo Platforms is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law. Mobile messaging consent will not be treated as authorization for an unrelated party to use that consent for independent marketing or promotional messaging.

8. Legal Requirements and Protection

We may disclose information when reasonably necessary to comply with applicable law, regulation, subpoena, or legal process; respond to lawful governmental requests; protect our rights, property, users, or others; investigate fraud, abuse, or security incidents; or enforce our agreements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, meet legal and compliance requirements, resolve disputes, enforce agreements, and protect against fraud or abuse. Retention periods may vary depending on the type of information and purpose for which it is processed.

11. Your Choices and Applicable Privacy Rights

You may decline optional SMS consent; reply STOP to opt out of applicable text messages; reply HELP for messaging assistance; unsubscribe from applicable email communications using the method provided; and contact us regarding privacy questions or requests. Depending on where you live and applicable law, you may also have rights to request access, correction, deletion, or other treatment of certain personal information. We may need to verify your request before acting on it.

12. Cookies and Similar Technologies

Zeoleads may use cookies and similar technologies to operate the website, remember preferences, analyze service usage, improve functionality, and protect the service. Where required, users may be provided with additional choices concerning non-essential cookies.

13. Children's Privacy

Zeoleads is intended for businesses and adults. Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

14. Third-Party Websites and Services

Our website or service may link to third-party websites or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the Effective Date.

16. Contact Us

Zeo Platforms, Inc.
Product: Zeoleads
Website: https://zeoleads.com
Email: support@zeoleads.com